Ruby Tuesday

Reviews about Ruby Tuesday

• 3 / 5

  By Clayton Ogden
  Food was great. Salad bar was not even as advertised says 55 ingredients had 12
  February 06, 2017
• 2 / 5

  By chris anderson
  We went to this Ruby Tuesday location tonight and it was a horrible experience. We got seated as usual and then everything went to hell. Our waitress took forever to just get to our table to see what we wanted to eat (more on the waitress later) and by the time she got to our table we were reluctant to order but did so anyways because we were hungry and had already been seated. After we had ordered it got even worse. We eventually got our ONE appetizer of cheddar and garlic biscuits after waiting for 20 MINUTES. Those were good at the most. After we got our one appetizer we then had to wait an HOUR, yes you read that right, an HOUR, to get our meals (there were three of us). We had ordered two full rack of ribs with four sides of French Fries (two for each meal) and a cheeseburger with cheese, ketchup, and mayonnaise only with two side orders of French Fries. We eventually got our two full rack of ribs with the four sides of fries. The ribs were good but cold in certain spots and the fries were stale and I asked for ketchup from the waitress but I never received it. Eventually the cheeseburger came 20 MINUTES after we had received the ribs and it turned out to be completely WRONG. It had everything on it, not just cheese, ketchup, and mayonnaise only as we had ordered. We told the waitress the problem and she replied "really?" as if we didn't tell her clearly enough when we had ordered the first time. Eventually more time passed and the two full racks of ribs and four side orders of French Fries were gone and the one person in our party who did not receive their cheeseburger was so upset that they decided to tell the waitress we just wanted the check and how frustrated we all were by the ridiculous waiting time and absurd service. The waitress apologized and told us that it was her first day working there and that they were having problems with their cooks all day. Eventually a manager came over and sincerely apologized for the service and waiting times we had to endure and removed the cheeseburger that we never received and one of the full rack of ribs with its two side orders of French Fries off of our check and said similarly to the waitress that they had been having problems with the cooks all day. We paid for the one full rack of ribs and it's two sides and left frustrated, angry, and upset. I don't blame the waitress as it was her first day working and she couldn't know how to do everything, nor do I blame the manager because she tried to make our situation better in the end BUT I do blame the absolutely horrible cook who took forever to get our food cooked and who messed up on the cheeseburger we had ordered. In the end, we came to this Ruby Tuesday location to have a nice family dinner and what we got was a absolutely horrible service that we have never experienced before at the numerous times we have been to this location. This should not happen again or we will not be coming back for a very long time.
  August 09, 2016
• 2 / 5

  By terri vann
  Had to wait 10 min to be seated when the place was empty. They were out of just about every thing. Felt sorry for our server he had to keep coming back to tell us they were out of things. An the management was sitting at the bar chatting to the employee getting very loud and unprofessional. Did not move from the bar the whole time we was there. Food took forever to come.. was very unhappy with how the place was ran and how to not be that busy they were making people wait for tables an food taking for ever to get. Will never go back again.. really think corporate need to step in on that location for a surprise inspection. They may be surprised on how that location is really been ran.
  June 09, 2016